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For complex products & servicesLayer 2

Lead generation in complex products: from hypotheses to predictable leads

Quality leads don't appear immediately. They're found — through testing hypotheses about who actually needs you and why.

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In complex products, lead generation isn't ad setup or traffic buying. It's a process of finding working connections between client jobs and your offer.

We view lead generation as a layer of the marketing system that answers one question: is there real demand — and how to turn it into a predictable flow of leads.

Why the standard approach doesn't work in complex products

Typical scenario: ads launch, leads come in, but no sales. The search for reasons begins — creatives change, audiences change, contractors change. Sometimes it helps, more often it doesn't.

audienceFitPage.section1Highlight1

In complex products, a lead isn't 'clicked and left contact'. It's a person with a specific job who saw you as a possible solution.

If you didn't hit the job — there's a lead, but no sale.

Clicks and leads create an illusion of demand.

Real demand is willingness to discuss your job and consider you as a solution.

What's changed in complex product lead generation

In simple products, you can launch ads, get sales, and scale. The cycle is short, cost of error is low, volume compensates for losses.

In complex products, the rules are different:

  • deal cycle is long, feedback comes months later
  • acquisition cost is high, every mistake costs money
  • rejection reasons are unclear — you don't know what exactly didn't work
  • client decides not at the moment of click, but after a series of touches

Scaling unproven hypotheses means multiplying losses. First, you need to find what works.

Lead generation as a hypothesis testing process

At the center of our approach is not ad optimization, but finding working bundles: audience → job → message.

We start with Jobs to be Done — formulating the real needs the client is trying to solve. Not 'audience portrait', not demographics, but a specific situation and motive: what does the person want to change and why now.

Each ad bundle is an experiment on a product hypothesis about which need will bring the client to you.

audienceFitPage.section3Intro

  • formulate hypotheses in client job language (job statements)
  • test them through ads with limited budget
  • evaluate not clicks, but dialogue quality: did we hit the real job
  • cut off non-working before it eats the budget
  • scale only those bundles where the job was confirmed by sales

This isn't replacing lead generation with research. It's a way to get leads that reach sales — because you hit the job, not the 'target audience'.

What changes when lead generation is built this way

  • it becomes clear which client jobs actually lead to sales
  • budget stops leaking into 'seemingly suitable' audiences
  • sales team gets leads they can actually talk to
  • predictability appears: you know what works and why
  • content and ads start working in the same logic

Lead generation transforms from lottery into a managed process.

Result: predictable leads instead of random flow

  • understanding which segments and jobs yield quality leads
  • proven bundles ready for scaling
  • budget savings from early cutoff of non-working
  • accumulated knowledge base of what actually works in your market
George Ryzhenko — Founder of Digital Experts

Discuss lead generation for your product

If you face leads but no sales, rising lead costs and falling conversion, scaling that doesn't give proportional growth — we can discuss how to build lead generation that gives not just leads — but leads that turn into sales.

George Ryzhenko

Founder of Digital Experts

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