Privacy Policy

For the purposes of this Policy, the following terms are used:

Digital Experts

We are the data controller for the personal data you provide to us. This means we determine the purposes and means of processing your data.

Data you provide directly: - Contact information (name, email, phone) - Information about your business or project - Content of your messages and inquiries - Messenger conversation history (Telegram, WhatsApp, Viber) - Payment information (when paying for services) Data collected automatically: - IP address and approximate location - Device type, browser, and operating system - Website visit data (pages, time, referral source) - Cookies and similar technologies (see Cookie Policy) Data from external sources: - Social media information (when you authorize) - Data from analytics platforms - Public company information (for B2B)

We process your data on the following legal bases under Article 6 GDPR: Consent — Art. 6(1)(a) - Marketing communications - Cookies (analytics and marketing) Contract Performance — Art. 6(1)(b) - Providing requested services - Processing payments - Technical support Legitimate Interest — Art. 6(1)(f) - Service improvement - Security and fraud prevention - Basic analytics - Direct marketing to existing customers Legal Obligations — Art. 6(1)(c) - Tax reporting - Responding to lawful authority requests

Service Providers:

Team and Contractors: Your data may be processed by our employees and contractors located in different countries to provide services. All of them are bound by confidentiality obligations. Other Recipients: - Government authorities (upon lawful request) - Professional advisors (lawyers, auditors) - Partners (with your consent) We carefully select service providers and enter into Data Processing Agreements (DPAs) with them in accordance with GDPR requirements. Specific tools may change, but processing categories remain the same.

Your data may be transferred outside the European Economic Area (EEA):

Security Safeguards: - Standard Contractual Clauses (SCCs) approved by the European Commission - Data Processing Agreements (DPAs) with each processor - Additional technical protection measures (encryption, access control) - Assessment of recipient country legislation - Confidentiality obligations for all employees and contractors

After expiration, data is deleted or anonymized.

Under GDPR, you have the following rights:

How to Exercise Rights: - Email: [email protected] - Response time: 30 business days (may be extended by 2 months for complex requests) - Free of charge (except for manifestly unfounded requests) You also have the right to lodge a complaint with a data protection supervisory authority in your country.

We use cookies and similar technologies. Detailed information is in our Cookie Policy. Cookie Categories:

You can manage cookies through: - Consent banner on the website - Browser settings - "Cookie Settings" link in the site footer

Do Not Track (DNT) Some browsers send a "Do Not Track" signal. Currently, we do not respond to DNT signals as there is no uniform standard for processing them. Global Privacy Control (GPC) We honor Global Privacy Control signals. If your browser sends GPC, we treat this as a request to opt out of the sale/sharing of your data with third parties (applicable to California residents).

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): Your Rights: - Know what data we collect - Delete your data - Opt out of "sale" or "sharing" of data - Non-discrimination for exercising rights - Correct inaccurate data - Limit use of sensitive information Categories of Data We Collect: - Identifiers (name, email, IP address) - Commercial information (purchase history) - Internet activity (page visits) - Geolocation (approximate) We do not sell your personal data in the traditional sense. However, using cookies for targeted advertising may be considered "sale" or "sharing" under CCPA. You can opt out through cookie settings. Contact: [email protected]

Our website and services are not intended for persons under 18 years of age. We do not knowingly collect personal data from children. If you learn that a child has provided us with personal data, please contact us, and we will promptly delete this information. For the USA: we comply with the Children's Online Privacy Protection Act (COPPA).

We may use AI assistants and chatbots to: - Answer questions - Qualify inquiries - Automate communication - Generate content Important: - Data you share with AI assistants is processed in accordance with this Policy - AI-based decisions are not made fully automatically without human involvement in significant matters - You can request human review of an automated decision - AI systems may make errors

We implement technical and organizational measures to protect your data: Technical Measures: - Data encryption in transit (HTTPS/TLS) - Data encryption at rest - Regular backups - Security monitoring Organizational Measures: - Access restrictions (need-to-know basis) - Staff training - Security policies - Regular audits Despite our efforts, no method of transmission over the internet is completely secure. In case of a data breach, we will notify you and supervisory authorities as required by law.

We may update this Policy. When making changes: - We update the "Last updated" date at the top - For material changes, we notify via email - We publish changes on this page We recommend checking this page periodically. Continued use of the website after changes means acceptance of the updated Policy.

For data protection inquiries, contact us: Digital Experts

Response Time: 30 business days Supervisory Authorities: You can lodge a complaint with a data protection supervisory authority in your country. For the EU — list of authorities: https://edpb.europa.eu/about-edpb/about-edpb/members_en